John Walker's Electronic House

City Link, the UK parcel delivery company, is abysmal. It’s predictably abysmal. A typical conversation with friends:

“My parcel’s not arrived.”

“City Link?”

“Yeah.”

Everyone knows they’re hideous. Everyone you ask has a City Link horror story. Searching the internet and you’ll find so many tales. Many people I know, including me, have been unambiguously lied to by City Link. “We put a card through your door when there was no response,” they say, when they’ve been nowhere near the house and certainly not put through a card.

And yet so many major companies still use them despite there being so many far better, far more reliable companies offering the same service. Including, terribly, Amazon.

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